Shipping
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Order Processing
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Orders are processed Monday through Friday, excluding holidays. Orders received after 12pm EST, on weekdays, weekends and holidays will be processed the next business day.Most of the products for sale online are in-stock. However, due to the hand-fabricated nature of our products, some require longer delivery times. If products are not available in stock or available to meet shipping requirements, you will be contacted via email.
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Shipping Times
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Shipping times may vary due to availability of merchandise. Orders will be shipped via UPS. The cost of shipping may fluctuate higher than the estimated costs listed below. Once orders are confirmed, we will email you your final costs and shipments will be delivered in 6-8 business days depending on your zip code. A signature is required upon delivery.
If an item is backordered, you will be notified by email of its adjusted arrival date. Orders requiring special delivery, will be charged additional fees.
At this time, we are unable to ship to international destinations, P.O. Boxes, APO addresses or US territories.
We ship USPS Priority Mail, 3-Day Air, 2-Day Air, and Overnight (excluding Sat. delivery) to the United States. (For international orders, please email or call 1-888-465-2269).
We require a physical address as UPS will not deliver to P.O. boxes.
Estimates based on 1 lb. package insured to average product cost value. Heavier or more expensive packages will incur higher charges.
Shipping to United States:(excluding AK,HI,PR)
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Shipping Options
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Method
USPS Ground – $12.00
Approx. Time to Delivery: 2 days within NY, 5-7 business days elsewhere
Fedex 3-Day Air – $16
Approx. Time to Delivery: 3 business days
Fedex 2-Day Air – $20
Approx. Time to Delivery: 2 business days
Fedex Overnight – $35.00
Approx. Time to Delivery: Next business day by 4PM
You will receive a tracking number via email at the beginning of the shipment.
Please contact Fedex to inquire about delivery delays. All packages are insured for their value, up to $1,000. Claims for losses or damages that occur during shipment should be submitted directly to UPS.
Please note; all our pieces are hand made in the Adha Zelma studio. If you need an item to be delivered on a specific date please contact us.
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PAYMENT
& TAXES
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Residents of the state of New York will be charged an additional 8.375% for NY sales tax. All payments are stored, transmitted, and processed exclusively by PayPal, not by Adha Zelma Jewelry or any other third party. Please visit www.paypal.com for more information about your secure transaction.
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MAILING LIST
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Members of the mailing list will receive announcements about new selections, sales promotions, and general news from Adha Zelma Jewelry.
Contact information obtained from mailing list submissions will not be shared with any third parties.
thelist@adhazelma.com
